Privacy Policy

How MimiTone collects, uses, protects, and retains personal information.

1. Scope

This policy describes how MimiTone handles information when you visit the site, create an account, purchase a plan, upload content, create a project, or contact support.

2. Information we collect

• Account information such as name, email, password hash, language, and account status
• Contact and billing information such as phone, billing address, order, payment, and invoice records
• Content you provide, including text, audio, video, transcript, voice, project, and output files
• Technical and usage information such as IP address, browser, device, session, security, error, and activity records
• Support requests, correspondence, preferences, and consent records

3. How we use information

• To create and secure accounts
• To provide TTS, dubbing, translation, transcription, editing, storage, and delivery services
• To manage plans, credits, projects, orders, payments, billing, and support
• To diagnose errors, improve performance, prevent abuse, and comply with legal obligations

4. Service providers and disclosures

Information may be shared only as necessary with hosting, cloud, artificial intelligence, voice synthesis, translation, email, payment, security, analytics, accounting, and support providers, or with authorized public bodies where legally required.

5. International processing

Some providers may process information outside Türkiye. Required international transfers are made under Turkish Law No. 6698 on the Protection of Personal Data (KVKK), applicable safeguards, and consent requirements.

6. Retention

Information is retained for the relevant purpose, service continuity, dispute resolution, and statutory periods, then deleted, destroyed, or anonymized as required by law.

7. Security and choices

We use reasonable administrative, technical, and organizational safeguards. No internet system can be guaranteed completely secure. You may update certain information through your account or contact us regarding applicable rights.

8. Changes and contact

The current version is published here. Questions may be sent through your MimiTone account support channel.

Last updated: August 18, 2026